Lighthouse Lessons

How to Communicate Market Updates Without Losing Client Trust

How to Communicate Market Updates Without Losing Client Trust

East Coast Coaching
Published on: 02/11/2025

During volatile markets, your clients do not want a data dump. They want direction. Learn how to communicate updates that calm nerves, build confidence, and strengthen long-term loyalty.

Client Service and Sales Skills
Ghosted by a Prospect? Use This Re-Engagement Message

Ghosted by a Prospect? Use This Re-Engagement Message

East Coast Coaching
Published on: 02/11/2025

Ever had a great conversation with a prospect who seemed ready to move forward, but then vanished? You’re not alone. Here’s how to revive those conversations without sounding desperate or spammy.

Client Service and Sales Skills
7 Discovery Questions That Make Prospects Open Up Fast

7 Discovery Questions That Make Prospects Open Up Fast

East Coast Coaching
Published on: 02/11/2025

Want prospects to trust you faster? Stop interrogating them with data questions and start asking the kinds of questions that unlock real motivation.

Client Service and Sales Skills
Keep Clients Loyal for Life With This One Meeting Structure

Keep Clients Loyal for Life With This One Meeting Structure

East Coast Coaching
Published on: 02/11/2025

Client retention is not about dazzling performance or fancy charts; it is about structure. The advisors with the highest loyalty rates run their meetings the same way every time, and clients feel the difference.

Client Service and Sales Skills